I have my home and auto (2) insurance with them. No matter what I have asked for, I have gotten a quick and thorough response. All of the staff are easy to work with and you can tell really enjoy their jobs and getting the best quote for you. I wish more companies had employees like these.
Everyone seemed nice when dealing with them. However I was quoted $13.95 for travel insurance and all of my paperwork says $13.95 on it, but yet my card was charged $18.95. The same thing happened to my mother. When I asked them about it, they responded with "It was based on the days you put on the application. It’s minimal in cost and in reality costs more to quote, print and write it than they are paid for it. There isn’t a number to call or talk to. It’s all online based on your application." Also I received "If you don't want the coverage, then tell me and I'll let the company know."
When it was approved and I got my information to take with me. It says my cost is $13.95, so I'm still curious to why my card was charged $18.95.
Chap Arnold Insurance is a US Insurance Agency based in Jackson, Missouri. Chap Arnold Insurance is located at 729 E Jackson Blvd, Jackson, MO 63755, USA.
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